Addition Financial Credit Union in Lake Mary, Florida, has been recognized on the Forbes list of America’s Best-In-State Credit Unions 2024. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
America’s Best-In-State Credit Unions 2024 ranking lists the institutions that stood out for fulfilling the unique financial needs and expectations of their local communities thereby being most valued by residents of each state.
The ranking is based on two sources:
- An Independent Survey: Approximately 26,000 U.S. residents were surveyed online. Participants were asked to name all credit unions where they have a checking/savings account and rate the credit unions in six different categories: Trust, Terms & Conditions, Branch Services, Digital Services, Customer Services, and Financial Advice.
- Publicly Available Reviews: For each credit union in a state, a sentiment analysis approach of publicly available online text reviews and ratings was applied.
In each state, the credit union with the highest combined score from the analysis of survey results and publicly available reviews was awarded. The survey score was rated 80% and publicly available reviews 20%.
“We exist to be the trusted partner of our members, and so we are proud this recognition from Forbes is due to the overwhelmingly positive feedback from the community we serve,” said Kevin Miller, President and CEO of Addition Financial Credit Union. “We thank all of our members who took the time to share their experiences about our service and for the trust they continue to place in us to help them along their financial journeys.”
Addition Financial Credit Union also was named on Newsweek’s ranking of the “Best Credit Unions for 2024.”