CU Happenings – Sept. 7, 2018

Five Star Continues to invest in Dothan by opening two new branches Five Star Credit Union continues its investment in Dothan by opening two new branches in the coming months with anticipated openings late in the first quarter of 2019. Five Star is currently under construction with the new structures – one on 231 South […]

Five Star Continues to invest in Dothan by opening two new branches

five star signFive Star Credit Union continues its investment in Dothan by opening two new branches in the coming months with anticipated openings late in the first quarter of 2019. Five Star is currently under construction with the new structures – one on 231 South near the south Wal-Mart and the other on Murphy Mill Road near the north Wal-Mart. The completion of these new locations will bring the total number of Five Star branches to 17 across southeast Alabama and southern Georgia.

“Five Star is firmly planted in the Wiregrass,” said Bob Steensma, president/CEO, Five Star Credit Union. “Our roots sprouted in Cedar Springs, GA, and southwest Georgia, and later in Dothan. By expanding in Dothan, we want our members and potential members to know that Five Star believes in them, and we are making it even easier for our members to reach us. Five Star wants to help them succeed financially.”

The two new branches will be the most technologically advanced branches Five Star operates. Each new location will be equipped with interactive teller machines (ITMs) in both the lobby and in the drive-up lanes. The ITMs will enable Five Star members the ability to withdraw cash, make deposits with cash and checks, research Five Star account balances, and make Five Star loan payments. The ITMs will also offer on-demand live remote video assistance during business hours. The ITMs in the drive thru will have the same robust functionality as the in-branch ITMs.

“This will add a level of convenience for members so they can transact their financial business on their schedule. It’s just another way we make it easy for them,” said Steensma.


IBMSECU to host free business strategy workshop with Miami Dolphins alumnus
IBM Southeast Employees’ Credit Union has planned complimentary Business Strategy Workshop at its Boca Raton branch in Florida on Wednesday, Oct. 24. PayMaster will sponsor the workshop and Miami Dolphins alumnus, John Offerdahl, will be the guest speaker.

Local business owners are invited to attend this free event from 5 p.m. to 7 p.m. at the branch located at 790 Park of Commerce Blvd., Boca Raton, FL 33487. Interested attendees should RSVP by Friday, Oct. 19 at

The guest speaker, Miami Dolphins alumnus John Offerdahl, will share secrets every business owner needs to know to be successful. He will share his expertise and knowledge on running a successful business. Members of the community along with IBMSECU members will have the opportunity to learn how to bring their business to the next level with secrets on what to do to help it prosper and thrive.

For more details about the Business Strategy Workshop please visit or email


students with sign
Will Rhodes, AACFCU member service representative, and Janie Weeks, AACFCU branch manager, are pictured with Opp Elementary School students.

Army Aviation Center FCU donates school supplies to local organizations
Army Aviation Center Federal Credit Union recently donated to 12 local organizations throughout its service areas to assist students and teachers during the 2018-2019 school year. Donations were made by AACFCU members and employees in an effort to give back to the community. This year marks the seventh year AACFCU has held a school supply donation drive at each of its 21 branches. The supplies donated stay in each branch’s local area.

Donations were given to: Boys and Girls Club of the Emerald Coast, DeFuniak Springs, FL; Boys and Girls Club of Southeast Alabama, Ozark, AL; Dale County Board of Education, Ozark, AL; Dothan Education Foundation, Dothan, AL; Enterprise Teachers Assistance Center, Enterprise, AL; Fort Rucker Elementary School, Fort Rucker, AL; Opp Elementary School, Opp, AL; South Walton Boys and Girls Club of the Emerald Coast, Santa Rosa Beach, FL; Troy Elementary School, Troy, AL; Volunteers of America Southeast, Mobile, AL; Walker Elementary School, Crestview, FL; and Windham Elementary School,  Daleville, AL.


Three new hires at Alabama One Credit Union share common goal

logoAlabama One Credit Union celebrates continued growth in the financial services market by adding three new team members to their roster. Recently hired were Dantrel Robinson, marketing manager; Bobby Umfress, senior network engineer; and Chynell Berry, learning and development manager.

“Training is really the foundation of quality customer support,” Berry says. “We share a common philosophy and goals, which translates to a consistent experience for every member.”

Robinson brings a wide range of experience in both traditional and trending marketing efforts. In the last 10 years, Robinson has contributed to the growth of a large faith-based organization, seeing its social media and app-based engagement grow by as much as 50 percent in less than one year. He also led creative teams of copy-writers, designers, and editors at multiple levels, executing marketing plans on both local and global levels. Robinson has been involved in efforts ranging from launching a successful digital media agency to curating social media content for the Grammy Awards.

Umfress brings nearly 20 years of experience in the field of networking and systems administration to his position. Most recently serving as an IT Operations Manager, Umfress prepared IT budgets, consolidated and streamlined work flow, and managed all help desk services.

Berry brings a strong background in corporate training in the financial industry. Having secured credentials as a master instructional designer and a synchronous trainer, Berry has spent the last seven years working alongside sales and support efforts at a credit union outside the Alabama market. Her efforts during that time included training initiatives to meet sales, support, and regulatory goals.

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The League of Southeastern Credit Unions & Affiliates represents nearly 300 credit unions throughout Alabama, Florida, and Georgia. It has a combined total of almost $200 billion in assets and 12.4 million members. LSCU provides advocacy, compliance services, education and training, cooperative initiatives, and communications.

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