Lizeth GeorgeHave you registered for the Southeast Credit Union Conference and Expo (SCUCE) 2024 yet? If not, you’ll want to register now so you get the chance to experience the exciting lineup of breakout speakers we have in store. This is just a taste of what’s to come!
You and Your Members are Under Attack-Fight Back!
Wednesday, June 12 | 1:00 – 2:30 p.m.
Have you noticed an uptick in fraudulent activities? It’s a concerning trend echoed by credit unions of varying sizes. The battle against organized fraud rings spans the entire United States, manifesting at both regional and local levels across our reach. Interestingly, these fraudsters actively engage in conferences to enhance their skills. So, how do we outsmart them? Through collective collaboration and information sharing.
Join us for an insightful session featuring a panel of credit union CEOs as they discuss their firsthand experiences and successful strategies in thwarting fraud trends. Discover the innovative approaches they’ve adopted to safeguard against cybercrimes, payment fraud, and more. Let’s unite in the fight against fraud and fortify our defenses.
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Blake Graham began his career with Atlanta Postal Credit Union (APCU) as the Vice President of Lending in 2014. He was promoted to Chief Lending Officer in 2017 and became President and CEO of APCU in May of 2023. Graham was appointed to APCU’s Board of Directors in June 2022 and currently serves in that role as well. |
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Bradley L. Green is a seasoned financial executive with more than 30 years of credit union experience. He began his journey with Listerhill Credit Union as a student worker while attending the University of North Alabama. Green earned a Bachelor of Business Administration in Accounting from the University of North Alabama School of Business. He was employed by Family Security Credit Union prior to returning to Listerhill Credit Union as the Director of Human Resources and Marketing. He was promoted to Executive Vice President and served in that capacity until being named President and CEO in September of 2008. He serves on the Board of Directors of the League of Southeastern Credit Unions and served as the Chair of CUNA in 2021. |
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Biana Murnane is the President and CEO of BrightStar Credit Union. Murnane, a seasoned leader in financial services and a 26-year BrightStar employee, entered the industry working for a South Florida CPA firm. She joined BrightStar Credit Union in 1997 and has been with the organization ever since. Working her way up within the organization through various positions, Murnane has been a catalyst for change and growth at BrightStar, overseeing everything from finances to overall operations. Thanks to her strategic leadership, hard work, and unwavering commitment, the organization has grown in assets and membership over the years. Most recently, she was named one of South Florida Business Journal’s Influential Business Women of 2024 and received a CFO Award from South Florida Business Journal in 2020. |
Creating Leaders Worth Following
Thursday, June 13 | 10:30 – 11:15 a.m.
In the United States, over half of the workforce is disengaged, with nearly 20% being actively disengaged. Leadership and coaching significantly influence 70% of the engagement factors. The urgency to effectively lead and coach within credit unions has never been greater. In this breakout session, ServiStar Consulting will unveil insights from their targeted research and initiatives aimed at empowering credit union leaders and coaches. Attendees will gain practical strategies for immediate implementation, designed to elevate managerial effectiveness, and cultivate leaders that people genuinely want to follow.
Session sponsored by: ServiStar
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ServiStar Consulting has helped over 1,000 credit unions in the US and Canada achieve what they previously thought was unattainable and specializes in working with credit unions to develop effective leaders, improve sales, and enhance service cultures. Chief Learning Officer Mike Neill is a renowned speaker, author, and published researcher, and his expertise has made him highly sought after in the credit union movement. |
From Faster to Immediate: One Credit Union’s Experience Implementing Real-Time Payments
Thursday, June 13 | 11:15 a.m. – 12:00 p.m.
Immediate. Instant. Real-time. Whatever words you use, there is no doubt that payments are moving faster than ever. As the momentum behind immediate payments skyrockets, you may be wondering what it takes to get in the game and connect to the Real Time Payments (RTP)® network and/or the FedNow® Service. Join us to hear one credit union’s experience as we discuss the implementation process, including timing and staffing commitments needed by the credit union, and lessons learned along the way. You’ll walk away with a clear understanding of what it takes to adopt one or both new immediate payment rails. Don’t be surprised if your conclusion includes words such as: Easy. Streamlined. Turnkey.
Session sponsored by: Corporate One Federal Credit Union
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Tracy Downs is in her fourth year as AVP of Digital Product Implementations at Corporate One Federal Credit Union. Tracy’s focus is implementation and wild success of Corporate One’s member credit unions in the newest Immediate Payment rails, Real Time Payments and FedNow. Tracy’s passion lies in not only bringing our credit unions live with Immediate Payments, but dispelling the fear of these new rails, focusing on “white glove service” and delighted members! As the demand grows for the implementation of these new rails, Tracy and the Corporate One team gear up for an even busier year in implementations! |
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