Don’t miss the Southeast Credit Union Conference & Expo (SCUCE) speaker, Nate Baldasaro, where you will learn how you can redefine the retail-branch experience to become the go-to credit union in your market! This educational session takes place on Thursday, June 16, 2022 at 10:30 a.m.
In an ultra-competitive financial environment, credit unions need to rethink their member journey. Over many years and for a variety of reasons, the branch experience has shifted from a transactional to a relational environment. Now more than ever, the transformation of the physical space along with the development of great human capital and technology, is critical to differentiate yourself in the marketplace to remain competitive and successful. Join this break-out session to gain a deeper understanding of how we blend human capital and modern technology to redefine the retail-branch environment and become the go-to financial institution in your market.