As we continue to face COVID-19 concerns in 2021 from new, more easily transmitted forms of the virus to the challenges of finding vaccines, tellers remain on the frontlines serving customers daily. To make sure your credit union’s tellers are always prepared, the LSCU offers a virtual course, Essential Teller Issues, on Feb. 23. Your tellers will benefit from six modules that remind the teller of the importance of their jobs, the significance of their actions and the methods of interacting with customers.
This teller training program is information-packed and attention-grabbing and a must for your credit union’s frontline staff! Tellers will leave this workshop with a renewed commitment to excel on the job. Every attendee will also get a copy of a comprehensive training manual that doubles as a guide for the workplace.
- Develop professional maturity
- Best practices for following procedures
- Robbery preparedness
- Error-free transactions
- Spotting schemes and scams
- Build extraordinary customer service skills
- Effective communication and conversation starters
- Master cross-selling
- Perfect balancing techniques
The cost is $249 per person. Register here.