Examine technology and member service in a post-COVID world at Southeast Leadership Development Conference (SLDC) Virtual Experience! Be one of the first 100 registered by Oct. 23 to receive your special SWAG! Here’s a sneak peek at what you’ll find at the Southeast Leadership Development Conference (SLDC) Virtual Experience.
Meet Michael Stusser: Are you addicted to technology? Stusser, an award-winning journalist and documentary filmmaker, will examine the double-edged sword of technology in business and personal life. How you interact with technology may cause anxiety, impact your focus, and negatively impact your productivity. Stusser’s documentary, “Sleeping with Siri” won the Audience Award at the American Documentary Film Festival. Michael will share some of the coping techniques from his documentary and provide insight into what might be next on the technology front and how to find peace for both you and your teams in this era of digital madness.
Meet Teresa Allen
What is your credit union doing to prepare for the world of service post-COVID? Allen is an internationally recognized customer service expert and owner of Common Sense Solutions, an award-winning national training and consulting firm. Teresa will provide insight into how other leaders in service are preparing to meet the challenges of the “new normal” and what steps your credit union could be taking now to prepare!
The session will examine:
- Recalibrating efforts of major brands
- Building trust through member focus
- Reality-based member empathy
- Eliminating barriers to digital member touchpoints
- Evolution of member needs
Brought to you by the League of Southeastern Credit Unions & Affiliates (LSCU), SLDC will be filled with motivation, inspiration, and information you can use to improve your leadership skills.
Who should attend?
CEOs, C-Suite, Leaders/Management, Young Professional Group (YPG) and Volunteers
Here’s what you can look forward to during this two-day event:
- Five amazing live headliners
- Five incredible on-demand sessions
- Four dedicated exhibit hall hours
- Opportunities to earn CPE credits
- Networking options, including the chance to chat with your peers and exhibitors
- Virtual cocktails and BINGO after-hours event
Prizes, fun and more!