CMG November webinars examine member-focused conversations

CUNA Mutual Group begins a three-part series for credit union professionals in November to optimize the way they educate and guide members through each step of their financial journey. The series begins on Nov. 5 with “Member Focused Conversations: Guide with Confidence, Part 1. Sessions are planned for 8 a.m., 10 a.m., and 11 a.m. […]

CUNA Mutual Group begins a three-part series for credit union professionals in November to optimize the way they educate and guide members through each step of their financial journey. The series begins on Nov. 5 with “Member Focused Conversations: Guide with Confidence, Part 1. Sessions are planned for 8 a.m., 10 a.m., and 11 a.m. CT. Part 2 will be held Nov. 6, and Part 3 will follow on Nov. 7 at the same times.

In Part 1, the webinar covers how an unexpected life event can have an immediate impact on a member’s financial well-being. “The Money Game’ allows CU staff to see the impact of a disability or death on members and their families as well as the difficult decisions they may need to make during times of tragedy.”

Register and learn more at CUNA Mutual Group.

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The League of Southeastern Credit Unions & Affiliates represents nearly 300 credit unions throughout Alabama, Florida, and Georgia. It has a combined total of almost $200 billion in assets and 12.4 million members. LSCU provides advocacy, compliance services, education and training, cooperative initiatives, and communications.

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