Man depositing check by phone in the restaurant

Numbers show digital drives consumer experience in all aspects of life

The marketplace is changing rapidly, and a true digital strategy requires a move beyond technology that encompasses a credit union’s entire approach to doing business. According to CUNA Mutual Group, Digital-First is trending to Digital-Only. Consumers, especially digital natives, expect and demand a seamless digital experience to manage every aspect of their lives.

• 78% of Americans now own smartphones
• 60% of all smartphone owners use mobile banking
• 82% of millennials use mobile banking
• 41% of U.S consumers own a voice-activated device
• 77% of Virtual Assistant owners connect their devices to their smartphone

To learn more about digital trends impacting the financial services industry, visit For up-to-the-minute insights to help in crafting your credit union’s digital strategy, visit the Digital Trends Hub at #cudigitaltrends.

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About Us

The League of Southeastern Credit Unions & Affiliates represents 302 credit unions in Alabama, Florida and Georgia, with a combined total of $175 billion in assets and more than 11.6 million members. LSCU & Affiliates provides legislative and regulatory advocacy; education and training; cooperative initiatives (including financial education outreach); public messaging; information services; and business solutions.

LSCU Mission Statement

To create an environment that enables credit unions to grow and succeed.

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To be the trusted advocate and preferred source of information for credit unions.

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