Lizeth GeorgeCUNA Mutual Group Claims delivers on promises made to customers. Every year credit unions and members are faced with a wide variety of man-made and natural disasters. These events impact people’s lives and the safety of credit union property.
Our Disaster Response team is comprised of specially trained and equipped claim professionals available 27/4 to assist customers. The team actively monitors events and receives real-time data on customers in the path of storms, fires, and other natural disasters. They send proactive emails with information on reporting a claim and advise of initial steps to take. Customers nationwide are provided premier restoration services through SERVPRO.
In 2021 CUNA Mutual Group paid credit unions benefits of $6.9 million, representing losses spread across 71 catastrophes.
Resources available to credit unions:
- CUNA Mutual Group Disaster Response Team at 800.637.2676
- Risk insights and prevention tips made available at Disaster Preparedness (cunamutual.com) through the Credit Union Protection Resource Center Loss Prevention Library
