Helping Credit Unions and Members Get Back on Their Feet

CUNA Mutual Group Claims delivers on promises made to customers. Every year credit unions and members are faced with a wide variety of man-made and natural disasters. These events impact people’s lives and the safety of credit union property.

Our Disaster Response team is comprised of specially trained and equipped claim professionals available 27/4 to assist customers. The team actively monitors events and receives real-time data on customers in the path of storms, fires, and other natural disasters. They send proactive emails with information on reporting a claim and advise of initial steps to take. Customers nationwide are provided premier restoration services through SERVPRO.

In 2021 CUNA Mutual Group paid credit unions benefits of $6.9 million, representing losses spread across 71 catastrophes.

Resources available to credit unions:

  • CUNA Mutual Group Disaster Response Team at 800.637.2676
  • Risk insights and prevention tips made available at Disaster Preparedness ( through the Credit Union Protection Resource Center Loss Prevention Library
Written by
Lizeth George
View all articles

About Us

The League of Southeastern Credit Unions & Affiliates represents 302 credit unions in Alabama, Florida and Georgia, with a combined total of $175 billion in assets and more than 11.6 million members. LSCU & Affiliates provides legislative and regulatory advocacy; education and training; cooperative initiatives (including financial education outreach); public messaging; information services; and business solutions.

LSCU Mission Statement

To create an environment that enables credit unions to grow and succeed.

LSCU Vision Statement

To be the trusted advocate and preferred source of information for credit unions.

If you need to reach us, e-mail

Social Channels

Follow us on all major social media platforms.