Lizeth George
Glia is the latest product available from LEVERAGE. Glia breaks down the walls of traditional member support by combining all communication into one unified, digital member service experience that is always on-screen and starts wherever the person is. With Glia, you won’t have to restart the conversation and can easily and seamlessly move between channels, without losing continuity and context. Glia offers a variety of ways to engage with members using chat, social, SMS, phone, online voice, and video options. It also provides live observation which enables member service representatives to see what visitors see. The dual-cursor CoBrowsing helps to empower member service representatives to view and co-pilot members’ on-screen experiences. With Glia, you can transform member communications to better assist your members.
To learn more about how Glia can assist your credit union, email consult@myleverage.com.
