LSCU offers webinar on Avoiding Loan Denial Mistakes

Loan denial decisions are fertile ground for costly errors. This Dec, 16 webinar will plow through the knowledge, tips, and tools you need to avoid loan denial mistakes!

Loan denials are a bummer for the wannabe borrower (and you). A loan denial triggers regulatory notice requirements under Regulation B. Depending on the reason for denial, Fair Credit Reporting Act notices may also be mandated. Examiners have long identified weaknesses in loan applications that never yield an originated loan. This webinar will focus on pinpointing when an inquiry becomes an application, important timing requirements, and proper completion of the adverse action notice. Common regulator-identified errors will be explained and tips on how to avoid them will be provided. To help meet fair lending and Reg B compliance standards, participants will receive a tool designed to document the second review of a denied loan file. Join this deep dive and learn what you need to know to avoid loan denial mistakes!


  • Identify and document when an inquiry becomes an application
  • Explain the requirements for an incomplete or withdrawn application
  • Properly notify applicants when denying a loan request
  • Recognize potential fair lending discrimination practices
  • Use a worksheet to document the second review of adverse action notices, for fair lending purposes
  • Prepare counteroffers
  • Comply with Reg B’s timing requirements for loan denials
  • Identify when the FACT Act requirements are required for denial notices

Attendance certificate provided to self-report CE credits.


This informative session will benefit all loan officers, loan processors responsible for denials and/or second review, compliance officers, and auditors.


  • Application trigger chart detailed by regulation
  • Second review checklist of adverse action notices
  • Cheat sheet explaining what each denial reason on the notice means and which to use in different scenarios
  • Employee training log
  • Interactive quiz
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About Us

The League of Southeastern Credit Unions & Affiliates represents 302 credit unions in Alabama, Florida and Georgia, with a combined total of $175 billion in assets and more than 11.6 million members. LSCU & Affiliates provides legislative and regulatory advocacy; education and training; cooperative initiatives (including financial education outreach); public messaging; information services; and business solutions.

LSCU Mission Statement

To create an environment that enables credit unions to grow and succeed.

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To be the trusted advocate and preferred source of information for credit unions.

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