Lizeth GeorgeThe League of Southeastern Credit Unions & Affiliates (LSCU) is excited to bring you a Countdown to New Debt Collection Rules webinar on November 8, 2021. This 90-minute webinar will explain the compliance implications to your systems and procedures so you can prepare before the November 30 deadline. This informative session will benefit loan officers at all levels, loan operations personnel, credit administration staff, collection personnel, compliance officers, attorneys, managers, and others involved in the collection process.
After this webinar you’ll be able to:
- Explain the new rules regarding debt collection communications, such as voice messages, emails, texts, and social media
- Observe the new call attempt restrictions – not more than seven times within seven days
- Define the new term “limited-content message” and explain what information must (and must not) be included in such messages
- Understand how and when collectors must contact the consumer before furnishing debt information to a credit reporting agency
- Describe what qualifies as time-barred debt and how collectors must handle it
- Implement sufficient oversight of in-house collectors and third-party debt collectors
MEET THE PRESENTER
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Elizabeth Fast, JD & CPA Spencer Fane LLP Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. |
