You don’t want to miss the Essential Teller Issues Training available through the League of Southeastern Credit Unions & Affiliates (LSCU)’s On-Demand program. During this training, you will learn about six modules that remind tellers how important their job is, how significant their actions are, and how customers should be interacted with. Every attendee will receive a copy of a comprehensive training manual that doubles as a guide for the workplace.
On-Demand trainings are pre-recorded sessions for you to view at your leisure. Once you register, you will receive instructions on how to login to view the trainings.
In this training you will learn how to:
- Develop professional maturity
- Best practices for following procedures
- Robbery preparedness
- Error-free transactions
- Spotting schemes and scams
- Build extraordinary customer service skills
- Effective communication and conversation starters
- Master cross-selling
- Perfect balancing techniques