As we forecast which trends will accelerate in 2018 for the industry, consumers will increasingly expect simplicity and convenience from their financial institutions. However, consumers aren’t necessarily looking to do business specifically with...

With leadership in the Consumer Financial Protection Bureau taking a dramatic turn after longtime head Richard Cordray’s resignation, the new, permanent head may be a man who conversant with all things credit union. According to CU Journal, J...

Community Credit Union of Florida’s president and CEO David O. Brock announced his retirement after 26 years in the role. He will hand over the reins to Laurie Cappelli, who has worked at Community CU for 20 years, effective Feb. 1, 2018...

GTE Financial adopts families for the holidays GTE Financial Credit Union hosted families for holiday shopping sprees and a special dinner on Dec. 15. The event was part of GTE Financial’s annual promise campaign, Make Hope Real, which aims to...

The Consumer Financial Protection Bureau released its biennial report on the state of the credit card market. The report found that the total amount of credit line, number of accounts, average amount of card debt, and enrollment in online services...

The Federal Trade Commission reports that its law enforcement actions in a recent one-year period returned $6.4 billion in refunds to consumers, including $391 million the FTC sent directly to 6.28 million consumers. As noted in the FTC’s Office of...