Recently, Forbes published “The Best Banks And Credit Unions In Every State 2020,” which shines the spotlight on the difference between credit unions and other financial institutions.
As part of Forbes’ third annual research effort, the publication partnered with market research firm Statista to survey approximately 25,000 people, asking questions related to their financial institutions.
From the article: “Consumers were asked 20 questions about their financial dealings. The banks and credit unions were rated on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice). Overall scores ranged from 74.8 to 95.6. Only 2.6% of all banks and 3.5% of all credit unions made our list.”
The article, written by Antoine Gara, proves what those of us in the credit union industry already know: “Americans generally gave their banking institutions good reviews on satisfaction with scores of 4.2 on average on a scale of one to five. But banks can’t touch credit unions; they averaged 4.5.”
Congratulations to the LSCU affiliated credit unions that made the list:
Pen Air Federal Credit Union
Georgia United Credit Union