The dates and location are set for next year’s CUNA Member Experience, Sales & Service School, Aug. 19-21, 2019, in Boston, MA, designed to provide attendees with forward-thinking insights to help enhance their service cultures.
Attendees will learn:
- The influence of member experience on strategy development
- The keys to effectively mapping the member journey
- How to engage staff and reward performance
- Insights into using data to manage member experience
To learn more and to register, visit cuna.org/memberexperience.